The family business built on

Support, Respect and Compassion

Home Care Assistance Newcastle

Home Care Assistance Newcastle is an in-home aged care provider, dedicated to delivering high quality support and really listening to their clients.

Home Care Assistance Newcastle operates on Awabakal and Worimi land.

We recognise and respect the cultural heritage, beliefs and needs of the traditional custodians.

We take the time to really listen and understand our client’s preferences, wishes and dreams.

Your Local Provider

At Home Care Assistance Newcastle, we understand that everyone’s needs change over time. For everyday Support at Home, specialised care, chronic disease management and aged care services, we make sure all our clients feel safe and supported so they can live safely in their own home.

We are a locally owned company with a strong focus on personal, responsive care.

About Home Care

In-home support should be tailored to your needs and prioritise you

Our team will elevate your standard of care and ensure you receive the quality of life you deserve

At Home Care Assistance Newcastle, we believe in more than just pairing individuals with care workers. We collaborate closely with families supporting ageing parents to craft personalised care plans across our home care services. 

Our care philosophy is deeply rooted in promoting wellness, independence and joy for our cherished elderly community members. Our specialised programs reflect our heartfelt commitment to providing the best in-home care experience.

Every member of our team is dedicated to understanding the unique needs and preferences of each individual. We recognise that every family’s journey is different, and we are here to support, guide and uplift you every step of the way.

We take the time to truly understand our client’s preferences and goals

When it comes to ageing at home, we know how stressful it can be to find in-home primary care workers you can rely on. 

At Home Care Assistance Newcastle, we believe every person should have their needs heard. Our caring team will ensure your family member receives expert care and support to remain living independently. Our care managers are accessible every day and will pick up the phone — so you won’t be ringing call centres or listening to pre-recorded messages when you need us!

All of our care managers have experience with aged care, whether it be working hands-on in the industry or supporting their own loved ones. This means we understand the unique challenges of providing exceptional care at home. We create customised care programs to suit our clients’ needs, and collaborate with allied health therapy providers to ensure they get the right care. This can include hourly respite care, hospital-to-home care, palliative care and even assistance switching providers. From Alzheimer’s, Parkinson’s, nursing care and dementia care to transitioning back to the home, we’re your all-in-one service provider for exceptional care at home — with no basic daily fee and no hidden fees to worry about!

Our goal is to bring energy, independence and joy to this phase of life, creating personalised home care packages that help our clients make the most of their in-home help. Whether they need help with daily activities, meal preparation, transport, regular outings or social support, we’ll be by their side whenever they need us. We also offer private services for people who want flexible support outside government-funded care.

As the leading provider of home care in Newcastle, we’re much more than just a care fund organiser. We work with our clients and their family members to create customised care plans suited to a range of needs, from chronic medical conditions to disability support and more. With formal qualifications, specialised knowledge and a passion for helping others, our personalised home care workers not only maintain but also improve our clients’ health and wellbeing.

Plus, we’re upfront with all our fees and don’t charge a basic daily fee, so you won’t need to worry about hidden costs for our care services.

Learn more about our approach or contact our team today. We’ll guide you through the entire process.

We know finding the right care workers can be overwhelming. At Home Care Assistance Newcastle, we aim to make the transition as smooth and stress-free as possible. 

We understand that every individual’s needs evolve and that finding the right fit is crucial for the well-being of our clients. We are here for any part of the journey, whether this is your first interaction with the aged care system or you’re transitioning providers. From the moment you reach out to us, we ensure our team understands your specific needs and preferences. Our comprehensive assessment process ensures that we capture every detail, allowing us to tailor our services perfectly. 

Our goal is to ensure that the changeover is not just about continuing care, but making a real difference to daily life. As an approved provider, we guide clients through services, funding and provider transitions with clear advice. We work closely with families and carers to build care plans that support everyone involved. We can also help families understand changes linked to the Support at Home program.

With Home Care Assistance Newcastle, you’re not just choosing a new provider; you’re choosing a partner dedicated to elevating your quality of life.

Whether you are new to the system or dealing with the stress of changing providers, we’re here to help. Contact Home Care Assistance Newcastle today.

What makes our Care Workers great?

At Home Care Assistance Newcastle, our care workers are more than just formally qualified. We ensure all our care workers have the right skills, attitude and special qualities to give our clients the care they deserve.

icon 55

Trustworthy and Responsible

Managing medications and transportation of older people are serious matters that require due diligence to provide peace of mind to individuals and families.
icon 54

Kind

Nobody wants to feel like they are a burden. A great Care Worker is innately compassionate and caring, makes people feel safe, and supported through their actions as well as their words.
icon 47

Good Companions

Care Workers are relied upon for companionship as much as personal care. This means both being able to chat freely, be a good listener and know when the right time is for both.
icon 48

Patient

It’s easy to get frustrated when things don’t work as quickly or as easily as they used to – this is all part of the ageing process. Patience is a key trait in a great Care Worker, and ensures people feel supported as they are, that they are understood.
icon 53

Flexible

People like to know their Care Worker will be there when they need them. Change can happen quickly, and the ability to be agile, and jump from one task to the next is a great skill in a Care Worker.
icon 52

Respectful

Each individual deserves respect for who they are. An older person’s thoughts, feelings, and needs are valid, and their life experience far outweighs our own. Great Care Workers believe this innately, support independence and are rewarded internally as a result.

Don't just take it from us,

Hear what our clients and their loved ones think!

Contact Us

We are here to offer support for you at any time of your journey

Home Care Assistance Newcastle is an in-home aged care provider, dedicated to delivering high quality support and really listening to their clients.